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Prime Vistaa Holidays

Privacy policy

How we handle the details you share with us.

Draft — pending legal review

This page is a working draft, not a reviewed legal document. Several company details below are placeholders. Do not rely on this page until it has been reviewed and every placeholder is filled in.

What this policy covers

This policy explains what information Prime Vistaa Holidays collects when you use this website, enquire about a tour, or book and pay for one, and what we do with it.

Information we collect

  • Enquiry and booking details — your name, phone number, and the trip details you tell us (destination, dates, group size) when you submit an enquiry form or message us on WhatsApp.
  • Payment information — when you pay for a quotation, payment is processed by Razorpay. We receive confirmation that a payment succeeded and its amount; we do not receive or store your card, UPI, or bank account details — Razorpay handles those directly.
  • Site usage data — we use Google Analytics (GA4) to understand how visitors use this site: pages viewed, general location, and device type. This is aggregated and is not used to identify you individually.

How we use it

We use your enquiry and contact details to plan your trip, send you a quotation, and stay in touch with you about a booking — by phone, WhatsApp, or email. We use site usage data to see which pages and tours are useful and which are not.

Who we share it with

We share payment details only with Razorpay, our payment processor, strictly to process your payment. We share site usage data with Google, in aggregate, through Google Analytics. We do not sell your information to anyone.

Cookies

This site uses cookies set by Google Analytics to measure site usage. You can block or delete these through your browser's settings; doing so does not affect your ability to browse the site or book a trip.

How long we keep it

We keep enquiry and booking details for as long as needed to plan and deliver your trip, and afterwards for our own records. [PLACEHOLDER — a specific retention period, once decided].

Your rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, by contacting us.

Who we are

  • Registered company name and registration number: [PLACEHOLDER]
  • GST number: [PLACEHOLDER]
  • Registered office address: [PLACEHOLDER]
  • Data protection contact: [PLACEHOLDER] — until this is filled in, reach us through our contact page.

Governing law

This policy, and any dispute about it, is governed by the laws of [PLACEHOLDER — governing jurisdiction].

Changes to this policy

We may update this policy as our business or the law changes. The version on this page is the current one.